Customers reviews

Testimonials from our valued customers.

MedigapSeminars.org
5.0
Based on 1230 reviews
Debra Bowers
Debra Bowers
1709136259
I found the whole Medicare enrollment process way too confusing. I'm grateful for the MedigapSeminars youtube videos that guided me in making the right decisions for myself. thank you Marcene for your assistance in completing the application process!
Matthew's YouTube videos were very informative. Jordan answered all my remaining questions and helped me find the right supplement plan
Eric Silva
Eric Silva
1709071670
MedigapSeminars was the best source of education as I started the medicare process. Matthew's YouTube video segments are thoughtfully designed and delivered in a manner consistent with goal of user understanding. I watched several episodes more than once and took notes to guide my decision making. The team was excellent in explaining the medicare process, options and timing. I received quotations for the supplements plans. The team is transparent. I asked and was given a quote for any company. Lastly, it was a very easy working they representative who completed the insurance application for me.
techpr777
techpr777
1708960358
Benjamin
Benjamin
1708909732
I’m very happy with the medigap policy my wife and I bought from Marcene Alexis. She was very knowledgeable and helpful in finding the best plan for our needs and budget. She answered all my questions and made the process easy and stress-free. I would recommend Marcene to anyone looking for a medigap policy.Thank you, Marcene
Oxymoron Hasher
Oxymoron Hasher
1708670900
Carried me through the swamp of Social Security
Jack Hale
Jack Hale
1708381049
Jordan was excellent to work with and very patient with all our questions. Excellent customer service and I would be happy to recommend her to anyone beginning to apply for medicare coverage.
John G
John G
1708380444
Expert knowledge AND great customer service. It doesn't get better than Medigap Seminars!
Joseph Crossley
Joseph Crossley
1708104071
My agent Jordan was/is a wonderful asset to me in navigating my transition through the Medicare and the MedGap signup process. She answered all questions specific to my situation and provided requested documentation from insurance carriers that was not available on carrier websites (or from their own agents).It's still shocking to me that carriers do not even try to promote their own Medicare supplement products, but instead heavily push their Advantage Plans. On follow-up, Jordon also was able to correct a mistake I made on my MedSup application. I also want to thank Mr. Claassen for the in-depth education I received from the YouTube videos. They made a difference in my choice of Medigap Seminars for this process.
Very competent and friendly staff.I highly recommend them for your health insurance needs.
Pam Koppel
Pam Koppel
1707869509
Marcene did a great job helping me find and enrolling me in my medigap plan.
Cherie Maris
Cherie Maris
1707863203
While researching Medicare on YouTube, I quickly found myself overwhelmed by the jungle of plans, information, and varying opinions out there. Fortunately I came across Matthew’s MedigapSeminars videos and soon realized his stood out above the rest; providing a more comprehensive and informed experience by far. I was impressed by his deep knowledge of Medicare, the industry, and also appreciate the little details he shared that made a difference! Matthew demonstrated a sincere desire to enable viewers to make fully informed decisions related to Medicare. After focusing on topics that were applicable to me (new to Medicare), I took the next step and called his office.From first contact --and throughout the process-- my experience has been five-stars! I found Matthew's team to be very friendly, professional, and very knowledgeable. My call to them was warm and welcoming, and after providing initial information my appointment with Jordan was scheduled. During our scheduled call, Jordan was very welcoming and professional; she did a phenomenal job of actively listening to my needs, answering my (many) questions, and navigating me through the final decision-making and application process. I did not feel pushed nor rushed through this process at any time... that was important to me. She demonstrated patience, flexibility, and great knowledge of the plans and making the final application process quick and effortless!From this experience, I feel confident I picked the BEST team to support my Medicare needs, and I’m equally confident they WILL HAVE MY BACK if/when I need them!
Marv Burnett
Marv Burnett
1707858922
Couldn't have had a better experience. Jordan made it happen in a couple of days and provided all of the information we needed. It is really nice to have a contact to call if we need any help.
Joe Barreto
Joe Barreto
1707812495
I needed help in selecting the correct medical gap insurance plan. I reached out to Medigap Seminars and watched some of their videos. They were extremely insightful. I set up an appointment and received a call back from Jordan Daniels. She was not only courteous and professional, but Knowledgeable and helpful beyond measure. She is such a lovely and kind individual. Matthew Claassen is so fortunate to have someone like her on his team. And, I was fortunate to have her help me through the whole process. She made it simple and easy.All I could say is, anyone who does not use Medigap seminars would have much to lose.Thank you guys,Joey C
David Irmer
David Irmer
1707500244
Marcene was helpful and well informed Video series answered all of my questions
Harold Black
Harold Black
1707499068
A great company with knowledgeable staff. They spend time educating me regarding Medicare plans and assisted in finding the best match for may circumstances at the best price. I highly recommend their services. I have been a client for several year and look forward to continuing our relationship.
antonio monroy
antonio monroy
1707418938
Jordan was the one who helped me do my medicare supplement application and she explained to me clearly and thoroughly the options and procedures and requirements for the application. She was very patient and very knowledgeable. She is a 5 Star agent!
Roger Carson
Roger Carson
1707328613
Knowledgable efficient and friendly service. Couldn't be happier. Do watch Matt's videos, the more you know the better!
Lynn Fettig
Lynn Fettig
1707260817
Professional, knowledgeable and very customer focused
Robert James
Robert James
1707250715
Marcene was quick to respond to my questions and explained Medicare in easy to digest ways. This reduced my stress and helped me make better decisions. The tools and videos are very helpful to explain the "How to"' steps and to the "why's" of Medicare. I also very much appreciate that they are there to help us out in the future. Thank you Marcene and the Medigap Seminars team!
Bruce Sandlin
Bruce Sandlin
1707187391
Very helpful, my limited research indicated one plan when in effect a different plan was best. No pressure, just facts and recommendations.
Ken Kroeckel
Ken Kroeckel
1707020749
Medigap Seminars made transitioning to our supplement so easy! First we talked to Nicole who was so nice and set me up with my representative.I then had an appointment with Jordan. She explained everything about the supplement and what everything meant. She made sure I understood, if I didn't she would go back over it. I have the best supplement plan that works best for me. Then Jordan explained the vision and dental plans that were available. She helped me through what was overwhelming for me.Jordan made it so easy. She knows how to explain it on my level. She is easy to ask questions if you needed to. She is a wonderful representative for the company.Ken K.
Gary Blank
Gary Blank
1706997233
This is the second time dealing with Jordan as she helped with my wife’s Medicare last year and now with my Medicare this year. She made the experience quick and easy.
Britt Bush
Britt Bush
1706889812
Medigap Seminars is a top notch company. Matthews videos were very good and easy to understand. Vondrea is my contact. She is amazing! When I would email her, I would receive a response in minutes! She is very sweet and professional. Thank you Medigap Seminars!
Kent Englebert
Kent Englebert
1706826000
Vondrea answered all questions and made suggestions. Responsive to telephone inquiries. Used for both me and my spouse
Tammy Dinneen
Tammy Dinneen
1706813417
I called Medigap Seminars to get further information on Medicare supplements that fit my lifestyle. I received an email from Vondrea the next day with supplemental insurance quotes along with informational videos to assist with my plan selection. She also provided the information on Medicare Part D insurance and enrollment. She followed this up with a 60 minute consultation meeting. During this meeting she answered questions especially about the 3% family discount if both of us signed up with the same insurance company. I completed the process quickly, should be receiving my insurance cards any day now for effective date April 01.By-the-way Matthew Claassen CEO of Medigap Seminars offers Medicare informational videos on YouTube!
Ed Deeds
Ed Deeds
1706718151
Very VERY easy to work with and no hard sales.My agent, Vondrea Moss always called when she said she would and answered all our questions.Only thing now is waiting for our policy. Glad I found this company
K So
K So
1706668894
Great experience in dealing with Jordan with my medigap choices. She is very helpful and knowledgeable. All my questions and concerns were answered. She even helped me with life insurance questions that I may need in the future. I didn't feel any pressure at all. Jordan gave me useful and factual information which made my decision-making easier.Thank you Jordan and Medigap Seminars. Your youtube videos are also very useful to me.
Scott Fannin
Scott Fannin
1706641263
I am very pleased with the service I have received from MedigapSeminars and look forward to working with them for years to come. My rep Jordan was very knowledgeable and walked me step by step through signing up for medicare supplement plans. I am so happy she was there to help me.
Maria Phillips
Maria Phillips
1706542394
Marcene was easy to talk to, patient with our questions and knowledgeable. After we decided what plan to go with, the application walk through with Marcene was quick and painless!
Linda Campbell
Linda Campbell
1706223972
I am so happy with Matt and his team, especially my rep Jordan Daniels. She was so patient and kind and has such a wonderful demeanor about her. I do so appreciate being guided step-by-step and educated through this process. Thank you so much. I highly recommend this, and the series of YouTube videos provide so much information which is valuable to making a sound decision for the future.
Ken Mack
Ken Mack
1706204815
Very professional and made our transition from our company insurance to medicare easy. Marcene was great. They submitted the application to the carrier for us and we got the notification that the policy was approve within 48 hours.
William Kelly
William Kelly
1705970522
Trying to navigate the various complex Medicare programs is a nightmare. Thank goodness there are companies like Medigap Insurance Seminars to help walk you through the nightmare. I was fortunate enough to have a very patient tutor, Ms. Jordan Daniels to guide me through the whole morass and make sense out of it. I am very happy with my choices. No one should be fool enough to pick a plan on their original signup to Part B without first contacting Medigap Insurance Seminars for a fundamental education. Learn before you leap.
Thank you for helping people to navigate very confusing Medicare system.Marcene Alexis helped me to find Medicare supplemental insurance I was looking and answered all my questions (and I had a lot)
Michael Herak
Michael Herak
1705617002
Worked with Jordan and she was very professional and knowledgeable. The youtube videos provided by Matthew were very informative and not at all " hard sales" which I appreciated. Made me want to do business with them and given that they are paid by the insurance company, and not me, it makes all the more sense to have someone on my side to help navigate this potential landmine on something so important
Mark Smith
Mark Smith
1705613915
In this day and age with a greater lack of real life social interaction it was nice to have a conversation with Jordan, who answered all my questions professionally helping me to make my decision in covering all the bases to sign up for a medicare supplement plan. The entire processes was very self-assuring.
Maureen Rudder
Maureen Rudder
1705534339
We had a wonderful experience with Vondrea at MedigapSeminars at our phone appt. She had prepared us by email with important information prior to the call. During our call, she was very knowledgeable, professional, provided answers to all of our questions, and gave us many options. She was very kind and understanding of how the topic of medicare can be confusing, and we left feeling very much at ease with the whole process. My very first call to Medigap Seminars to make the initial appt was after watching a large number of Matthew’s informative videos and feeling like I would definitely like to work with his company. I wasn’t sure if I had grasped enough of the complexities to ask good questions, or if we had already passed important deadlines, and so was a little nervous to call. Debra answered my first call and she was so friendly and encouraging and put me at ease right away and she got me an appt for the following week.Our experience has been wonderful with all aspects of this company!
Y. David Cho
Y. David Cho
1705437227
Ms Vondrea Moss (Medigap Seminars, LLC) helped a lot. When I had some questions on Medicare programs, particularly Part B, G, and Prescription Drug Plan, she explained them very clearly and very well.I had very struggled to select best health insurances, but she gave a good comparison of health programs and recommended proper health insurances, which great fit for me.Excellent service by Vondrea!Young C.Texas
Curtis Kimball
Curtis Kimball
1705432465
Medigap Seminars provided us with in-depth review and discussion of our Part B plan insurance options. What they represented to us was consistent with our own independent research, so we were happy to have them act as our agent. Marcene Alexis was the staff agent and client service rep.
Tamara Thomas
Tamara Thomas
1705412833
I would like to thank Vondrea Moss in Florida for her assistance. She did a great job listening, explaining and providing me with information needed to make good choices.
Patti Stelley
Patti Stelley
1705178281
Thank you Matthew because of your informative videos I was able to get what I really needed in medicare insurance. And thanks to Marcene she was able to help put it into motion for me. Thank you both!
Lucille Sweeney
Lucille Sweeney
1705074042
Gail Reynolds
Gail Reynolds
1704930656
Vondrea did great at helping me choose my plan, was very knowledgeable, answered all my questions, was easy to talk with, and then she did all the work in applying for me. (-: Thank you, Vondrea at Medicap Seminars.
katie davis
katie davis
1704913093
First, Matthew's videos explaining Medicare are, IMO, the best on YouTube. After about 2 years of watching hundreds of them & dozens of other brokers, I decided Matthew’s were the most trustworthy, called his number, and boy am I glad I did!I figured I'd be talking to one of his agents & have been nothing but pleasantly surprised by the advice I got from Jordan Daniels -- & my situation was extremely complicated, due to benefits coming only from SS Survivors, having been retired well past the age of 65 when I called Medigapseminars, having been on Medicaid, a smoker with COPD & maybe a few more complications. But the happy final result for me was ending up with a Plan N & avoiding any penalty -- despite the fact SS TOTALLY screwed up my application & I had to argue with them for months until one representative actually listened to the point I had been trying to make & I ended up with several thousands in a back payment (as opposed to the penalty a local social worker & a rep with my state SHIP office insisted I'd get). My point is, Matthew, Jordan, Deb, Jordan’s assistant, who helped me pick a wonderful Part D policy -- & even Jordan's receptionist/secretary did an extremely good job -- plus were very patient & nice about answering the same questions I kept repeating, scheduling appointments at my convenience, etc. The whole team gets an A+ in my book.
Lauriano Dave
Lauriano Dave
1704739656
Great source for getting questions answered and clarifying misinformation!
CSW
CSW
1704513921
My initial Medicare enrollment. Working with Jordan and watching a few of Mr. Claassen's YouTube videos made the enrollment decisions a lot easier. They were both so very informative and Jordan was there to answer any and all questions I had. They are a first class organization.
Peggy Lenz
Peggy Lenz
1704476142
I appreciate the people at Medigap Seminars and their dedication to helping me. Jordan helped me change to another insurance company for my Part G with a better premium. Thanks to Matthew Claassen for running a fine business. Search them out on the web.
Rocco Loccisano
Rocco Loccisano
1704469681
Knowledgeable, professional, courteous, I cannot say enough good things my experience. Highly recommend
Robert Douma
Robert Douma
1704466220
We have started the process of changing from Advantage to Supplemental with Jordan Daniels of Medigap. So far the the experience has been excellent and I highly recommend Jordan. I will provide a review again in about 10 days when the process has been finished.
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