Customers reviews

Testimonials from our valued customers.

5.0

Based on 1077 reviews

1695731478

We have been with Medigap Seminars for a few years now. Their customer service is awesome and they are always looking out for our welfare. Our most recent visits on the phone were with Jordan, Marcine, and Nicole and the ladies did an amazing job- even spending a lot of time filling out new applications (for the two of us) to apply for a cheaper supplement. Highly recommend! PS they don't just represent one or two supplement companies - they represent a lot more- therefore, giving us a lot better chance of getting a good price.

Frank Freeman

1695652434

Excellent help! Answered questions clearly and concisely. Had patience and understanding. Thank you Jordan!

Ah Jodie

1695525401

Vondrea was so helpful, answered my questions, taught me what I needed to know to make an informed and empowered decision. I highly recommend! I found this company and Vondrea online and because of the truth and honesty chose to talk to them. I have found nothing but goodness and ease when working with them and her. I highly recommend for anyone looking for answers. She called me to inform me of problems one company might be having and we worked out another company I can use and filled out necessary forms very quickly and efficiency. Thank you Vondrea and MedigapSeminars!

gene haslam

1695482832

Always available with truthful and helpful information. Great follow-up and yearly advice. Thank you for all you do to help others.

Alberta Bell

1695423055

Matthew's videos were so informative. This process couldn't have been easier. I appreciate all Lilly's help, with the necessary information to make an important decision. Thank you Medigap Seminars!

Bob McPherrin

1695393793

Jordan was wonderful to work with! Professional, friendly and polite. Thanks for making my first experience with Medicare such a positive one. All my questions were answered thoroughly, and we found the exact coverage that made the most sense for my specific needs. Highly recommended!

Michael Esch

1695331757

We had Jordan with us today for a phone conference. She was very professional, well versed with the insurance we were looking into, she answered all our questions without hesitation. We will be calling her back in Open Enrollment for help.Thank you,Mike and Amy Esch

BC Carstens

1695245600

Matthew,I want to let you know that Jordan Daniels did an excellent job assisting me in the process of setting up for my Medicare supplemental Plan. She was particularly patient and kind while walking me through the steps that are required to complete the forms. She was articulate when reading back the confirmation numbers and verifying that I had completed the information I needed. She inquired multiple times throughout the process if I had any questions she could answer and she let me control the pace of the call making sure I was comfortable with what we were doing.You have a Great Employee there and the admins that assisted me when calling it we always kind, courteous and respectful.Matthew, I appreciate all your effort in creating the YouTube Videos, they were very informative and convinced me to select you services of many others that have been bombarding me with mail and phone calls….ThanksBrian

Kay Bumpass

1695238073

I had a very good experience. Jordan was very helpful. She made the process easy for me. I definitely would recommend.

Real Recovery Guy

1695139388

I needed much hand holding in making my health care decisions. I am just converting to Medicare Part B and knew I had options, but wasn't sure what direction to go. This was true for Part B and Part D. Between Matthews informational video and Vondrea help I was able to make informed decisions. I have exceptional online skills and I still needed assistance in making a decision. I am grateful for the team approach Medigap Seminars provided. I am all set.

PhillipD

1695066741

Vondrea Moss gave “World Class” customer service. She was very prompt in calling us back. Very knowledgeable in answering our questions regarding the Medicare supplement plans. She went above and beyond making sure we felt comfortable with our decision. We appreciate her compassion for helping us.Thank youDebra Decker

Bruce

1694909284

Very easy process and professional staff. Marcene was exceptional in helping me to get signed up

Lindrel Thompson

1694809975

Marcene was great and answered all my questions about getting going with Medicare! She even got my gap plan started and helped identify some discounts to apply also. The materials available on the Medigap Seminars web site and YouTube are also great resources for this complicated Medicare coverage world. Matthew Claassen calmly explains how it all works and lets you make the informed choices at your pace. Fantastic group to have on your side!!

Maureen Daniels

1694806069

Vondrea was professional and kind and I’m so glad I reached out to Medigap Seminars to assist me to make sense of all the “parts” and options! Refreshing to find a company with integrity.

Jenny

1694716329

Thanks for all your online educational videos about Medicare and clear up many confusion rules! After making initial inquiries, I received a couple of quotes on the same day. Jordan is very professional and patient for helping me making the choice. She answered a lots of my questions. She even help me changed medigap plan after I changed my mind! She is very good! Highly recommended!

Ellen Lecato

1694557065

Marcene A. did a great job helping me with my policy and I appreciate the support!

Paul Strahan

1694555664

Marcene answered all my lengthy questions and provided additional information that I needed.

Raymond Rodden

1694127584

Great video series online for education. Once you contact them you get true low key support - true guidance - not high pressure sales. My rep was Marcene and she handled my requests quickly. Far better than their peer hound types that call unceasingly in this industry

Dennis Davis

1694034983

Great ongoing service. After initially helping me select the best Medigap policy that matched my needs 2 years ago, they have continued to review the situation annually. Insurance companies can raise premiums out of step with the rest of the market, making a future change in carriers something you need to consider. Medigap Seminars stays on top of the marketplace and continues to advise when a change might make sense. Thanks for the great service.

Daniel Crim

1694031486

Vondrea was very helpful, great experience.

Steve Gaye

1694029526

Jordon made enrolling very easy. She seemed to have a real knowledge about the plans and how to get me enrolled. I feel comfortable that I can call her since she is assigned to me if I have any questions. Highly recommended.

Karen Paul

1693672048

Our experience was excellent. Jordan Daniels was our customer representative, and she was amazing. We never felt pressured to take one plan over another and there wasn't a question we asked that she couldn't quickly and clearly answer. She explained why she had suggested a couple plans, but also offered alternatives. Once we decided on a plan she got the enrollment completed and walked us step by step through enrolling in the Part D drug plan. We really felt like we were in good hands. After we got off the call my husband and I almost simultaneously said "she was great!".In addition the other 2 staff people we communicated with were also very helpful. Deb quickly got us an appointment when we were limited on time options, and Nicole followed up after our first appointment to see if we needed anything.They also send you a link directly to the rep's calendar so you can set your own appointment without having to call anyone. We found that very convenient.We would highly recommend!

Rick Overman

1693511537

I was very happy and well informed by Vondrea. I believe she led me in the right direction and answered all of my questions. I will continue to work with Medigap in the future.